Privacy Policy
Privacy Policy
Effective Date: 01-01-2025
FAM MOBILE WORLD ("we," "our," or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://fammobileworld.shop
/ https://api.fammobileworld.shop
) or use our services (including shop purchases, repairs, vendor panel, and online support).
By accessing or using FAM MOBILE WORLD, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
When you contact, purchase, register, or interact with our platform or shop, we may collect the following:
Full Name
Email Address
Phone Number / WhatsApp Number
Billing and Payment Details
Shop or Vendor Information (if applicable)
Device or IMEI details (repair cases only)
b. Non-Personal Information
We may also collect non-identifiable information such as:
Browser type and version
IP address and location data
Device information
Website activity and usage data (pages visited, time spent, clicks)
c. Cookies & Tracking
We use cookies and tracking technologies to:
Improve user experience
Track website performance and analytics
Deliver personalized content and offers
You can disable cookies from your browser settings if you prefer.
2. How We Use Your Information
We use information collected for purposes including:
To deliver and improve our products and services
To process orders, repairs, payments, and support requests
To send updates, offers, and promotional messages
To ensure security and prevent fraud
To analyze website usage for system optimization
3. How We Share Your Information
We do not sell or rent your personal data.
However, we may share data in the following cases:
Service Providers: Payment gateways, hosting providers, SMS/WhatsApp service providers, logistics partners
Legal Compliance: If required by law, court order, or government authority
Business Transfers: If our business undergoes a merger, acquisition, or restructuring
4. Data Security
We implement strong security practices including:
Encrypted data transmission
Secure database protection
Restricted access controls
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal data only:
As long as required to provide services
Until legal or accounting purposes require
Until you request deletion
6. Your Rights
You have the right to:
Access your stored personal data
Update / correct your information
Request deletion of your personal information
Unsubscribe from promotional messages
To use these rights, contact us at:
📧 Email: support@fammobileworld.shop
7. Third-Party Links
Our website may include links to external websites.
We are not responsible for their privacy practices.
Please review their policies before sharing information.
8. Children’s Privacy
FAM MOBILE WORLD is not intended for users under 18 years old.
We do not knowingly collect information from children.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised effective date.
10. Contact Us
For questions or concerns regarding this Privacy Policy, contact us:
📧 Email: support@fammobileworld.shop